{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free shipping across the United Kingdom on orders of GBP 100 or more; a flat GBP 25 shipping charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping and delivery Clear United Kingdom delivery costs, shown before you pay. Delivery times Allow 24 to 48 hours for handling, followed by 5 to 7 days for delivery. Delivery times can vary by location. If we cannot deliver within the promised time, we will contact you with a revised date and the option to cancel for a refund. Delivery costs Standard delivery is free on orders of £100 or more after discounts. Below £100, standard delivery costs £25. An express-labelled service is also available for £25 at any order value; the live store does not publish a separate faster estimate for it. The cart shows the selected service and full total before payment. Tracking We email tracking details after dispatch. Items may arrive in separate parcels. Visit track your parcel for help. Address questions Email theteam@kitchenwarehouse.uk before ordering if you need to confirm delivery to your United Kingdom address.",
    "url": "https://kitchenwarehouse.uk/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop accepts change-of-mind returns for 14 days after delivery under its own published policy: original packaging, proof of purchase, buyer pays return shipping, refund processed 24 to 48 hours after the return arrives. Faulty, damaged or incorrect items are replaced or refunded at the shop's cost, and nothing in the policy limits the rights a customer has under the consumer protection law of their province.",
    "content": "Refunds and returns Last updated 24 September 2026. Your rights Goods must be of satisfactory quality, fit for purpose and as described under the Consumer Rights Act 2015. The Consumer Contracts Regulations 2013 also give consumers cancellation rights for most online purchases. Nothing here limits a right that cannot be excluded. Changing your mind For most online purchases, tell us within 14 days after the day the goods are delivered if you wish to cancel. You then have a further 14 days to return them. Email theteam@kitchenwarehouse.uk with your order number before posting anything so we can give you the correct return address. You normally pay the direct return cost for a change of mind. Take reasonable care of the goods, package them securely and keep proof of postage. We may reduce the refund if handling beyond what is reasonable for inspection has reduced their value. Original packaging is helpful but is not a condition of statutory cancellation rights. Refunds We refund the goods and the least expensive standard outbound delivery charge where UK law requires it. Any extra amount paid for express delivery is not refundable beyond that standard amount. We issue the statutory refund no later than 14 days after receiving the goods back or receiving evidence that you sent them back, whichever is earlier, using the original payment method. Faulty, damaged, missing or incorrect goods Email us with your order number and details of the problem. We arrange the repair, replacement, price reduction or refund required by law and cover reasonable return costs. Photographs can help us resolve transit damage but do not remove your legal rights. Cancelling before dispatch Contact us as soon as possible. Cancelling before dispatch is free. If the order has shipped, your applicable online cancellation rights still remain.",
    "url": "https://kitchenwarehouse.uk/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Kitchen Warehouse collects, uses, shares and protects personal information, including cookies and analytics.",
    "content": "Privacy policy Last updated 24 September 2026. This policy explains how Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd, uses personal information when you browse, contact us or order from kitchenwarehouse.uk. Information we collect We collect information you provide such as your name, contact details, delivery and billing address, order details and messages. Website providers may also process technical data such as your IP address, browser, device and pages viewed. How and why we use it We process information to fulfil our contract with you, deliver orders, provide support, handle returns, prevent fraud, meet legal obligations and improve the site. Consent is used where required for non-essential analytics, advertising or marketing. Payments and providers Stripe processes card payments and PayPal processes PayPal payments; we do not store full card numbers. Necessary information may be shared with hosting, order-storage, email, warehouse and delivery providers. Caruso Consulting Co Ltd is based in Thailand, so information may be processed outside the UK using the safeguards required by applicable law. Retention and security We retain records only as long as needed for orders, support, accounting, fraud prevention and legal requirements. We use appropriate technical and organisational safeguards, including encrypted connections. Your rights Under UK GDPR and the Data Protection Act 2018, you may have rights to access, correct or delete information, restrict or object to processing, receive eligible data in portable form and withdraw consent. Email theteam@kitchenwarehouse.uk to make a request. We may need to verify your identity and may retain records where the law requires it. You may complain to the Information Commissioner's Office at ico.org.uk . Cookies See our cookie policy and use the cookie settings link in the footer to change non-essential cookie choices.",
    "url": "https://kitchenwarehouse.uk/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Kitchen Warehouse.",
    "content": "Terms and conditions Last updated 24 September 2026. These terms govern use of kitchenwarehouse.uk and purchases from Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd. Products, prices and orders We take care to describe products accurately. Prices are in pounds sterling (GBP), and the cart shows the full total before payment. Check the item, quantity and delivery details before paying. Placing an order is an offer to buy; a contract is formed when we confirm and dispatch it. If stock is unavailable or a price is wrong, we will contact you before dispatch and you may cancel for a full refund. Payment Card payments are handled by Stripe and PayPal payments by PayPal over encrypted connections. We do not store full card numbers. An order is processed after payment is authorised. Shipping, cancellation and returns Our shipping and returns pages form part of these terms. They explain delivery charges, online cancellation rights and remedies for faulty or incorrect goods. Product use Read the product description and supplied instructions, and use products only for their intended purpose. Ask us before ordering if suitability or dimensions are unclear. Liability and legal rights Nothing excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded. Nothing in these terms limits statutory consumer rights. These terms are governed by the applicable laws of the United Kingdom, and applicable UK courts may hear disputes. Contact Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd. United Kingdom administration office: 33 Queen St, London EC4R 1AP, United Kingdom. Registered address: Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Email: theteam@kitchenwarehouse.uk .",
    "url": "https://kitchenwarehouse.uk/terms-and-conditions/"
  }
}