Privacy policy

Last updated 24 September 2026.

This policy explains how Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd, uses personal information when you browse, contact us or order from kitchenwarehouse.uk.

Information we collect

We collect information you provide such as your name, contact details, delivery and billing address, order details and messages. Website providers may also process technical data such as your IP address, browser, device and pages viewed.

How and why we use it

We process information to fulfil our contract with you, deliver orders, provide support, handle returns, prevent fraud, meet legal obligations and improve the site. Consent is used where required for non-essential analytics, advertising or marketing.

Payments and providers

Stripe processes card payments and PayPal processes PayPal payments; we do not store full card numbers. Necessary information may be shared with hosting, order-storage, email, warehouse and delivery providers. Caruso Consulting Co Ltd is based in Thailand, so information may be processed outside the UK using the safeguards required by applicable law.

Retention and security

We retain records only as long as needed for orders, support, accounting, fraud prevention and legal requirements. We use appropriate technical and organisational safeguards, including encrypted connections.

Your rights

Under UK GDPR and the Data Protection Act 2018, you may have rights to access, correct or delete information, restrict or object to processing, receive eligible data in portable form and withdraw consent. Email theteam@kitchenwarehouse.uk to make a request. We may need to verify your identity and may retain records where the law requires it.

You may complain to the Information Commissioner's Office at ico.org.uk.

Cookies

See our cookie policy and use the cookie settings link in the footer to change non-essential cookie choices.